Terms of service
This website, www.bowsandbagsindia.com, is owned and operated by Wishtree Global Designs, hereinafter referred to as "We," "Bows&BagsIndia," "BowsNBagsIndia," or "The Company." By accessing and using this website, you, the user ("You"), are deemed to have accepted the following Terms and Conditions.
1. General Business Practices
- No automated bots are allowed on this website.
- Resale of products purchased on this website is strictly prohibited.
- Only individuals above the age of 18 are eligible to use this website.
2. Orders and Payments
- Customers may cancel orders within 48 hours of placing them by contacting us via phone, email, or WhatsApp.
- Payments are powered by Cashfree and support various methods, including cards, UPI, net banking, and other forms of online payment.
3. Shipping and Delivery
- We offer domestic shipping within India and international shipping through DHL.
- Delivery timelines: Domestic orders are delivered within 5-7 business days, and international orders within 15-20 business days.
4. Returns and Refunds
- Returns or exchanges are allowed for defective products only and must be initiated within 48 hours of delivery confirmation.
- The returned product must be sent to the return address mentioned on the shipping label in its received condition.
- An image of the damaged product must be sent to us via email or WhatsApp before initiating the return.
- Refunds will be processed within 7 working days to the original payment method, provided the product is returned in its original condition.
5. Intellectual Property
All content on this website, including images, product descriptions, and designs, is owned by Bows and Bags India under Wishtree Global Designs. Unauthorized use of this content is prohibited.
6. Liability and Indemnity
We are not responsible for issues such as website downtime, data loss, product unavailability, breaches of information, or inappropriate transactions. Users are advised to use the website at their own risk.
7. Governing Law
These Terms and Conditions are governed by Indian law. Any disputes will be handled under the jurisdiction of courts in Bangalore, India.
8. Amendments
We may update these Terms and Conditions from time to time. Users will be notified of significant changes via email.
For any questions or concerns, contact us at:
- Email: support@bowsandbagsindia.com
- Phone: +91-9394685909